Taking applicationsOutbound / Telesales·Posted 8d ago
Telesales Representative
51TalkVerified company
On-site — El Maadi, Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
El Maadi, Cairo, Egypt
EnglishMid level
About the role
Telesales role focused on contacting existing 51Talk customers to renew course packages and meet conversion targets. It is an on-site full-time position in El Maadi, Cairo, requiring at least one year of sales experience.
What you'll do
- Contact existing customers about course renewal options
- Increase renewal conversion rates
- Follow up regularly with customers
- Understand learning needs and recommend renewal solutions
- Monitor students’ learning progress
- Analyze performance data to develop renewal strategies
- Address customer inquiries and resolve concerns
- Ensure customer satisfaction during renewals
What you'll need
- Minimum 1 year of experience in sales or a related field
- Strong communication and interpersonal skills
- Ability to identify and address customer needs
- Comfortable in a target-driven environment
- Positive, results-oriented mindset
- High motivation to meet and exceed sales targets
- Focus on performance and commission
Skills
SalesCommunicationInterpersonal skillsCustomer needs analysisFollow-upPerformance data analysisRenewal strategiesTarget-driven work
Benefits
Performance bonus
About 51Talk
Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company. 51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above.
EdTech1001-5000 employeesHQ: Singapore
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