Customer Service advisor with Greek

Customer service advisor for an online streaming service, handling inbound phone calls, emails, social media and live chat in Greek and English. No prior experience is needed, and the role offers home office, meal vouchers and performance bonuses.

• Answer phone calls, emails, social media messages and live chat
• Help customers with service-related issues
• Inform customers of promo events
• Handle inbound calls with no cold-calling
• Work morning or afternoon shifts

• Native Greek
• Communicative English, oral and written
• Good computer skills and MS Office knowledge
• Ability to identify customer problems and needs
• Ability to set priorities and manage daily responsibilities
• Client-oriented approach and patience
• Team player in a customer service environment
• Living in the Czech Republic is a plus

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.