Taking applicationsVoice Support·Posted 14h ago

Support Specialist Imaging Systems ‑ Spain

BrainlabVerified company

Spain, United States

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Spain, United States

Open to people in the United States

SpanishEnglishEntry level

About the role

Brainlab is hiring a Support Specialist for its Imaging Systems team to install, maintain, troubleshoot and repair Loop-X systems at hospitals, with both on-site and remote technical support. The role requires Spanish and English, up to 80% regional travel, and offers flexible hours plus a company car, smartphone and laptop.

What you'll do

  • Install, maintain, troubleshoot and repair Loop-X at hospitals
  • Provide on-site and remote technical support
  • Perform diagnostics, upgrades and preventive maintenance
  • Advise customers and build long-term relationships
  • Document service activities accurately
  • Collaborate with Sales, R&D and Clinical Support
  • Share technical feedback to improve products
  • Manage home office days independently

What you'll need

  • Degree in Electrical Engineering, Electronics, Mechatronics or similar
  • Initial experience in technical support, ideally healthcare or medtech
  • Strong IT, networking and troubleshooting knowledge
  • Excellent Spanish and English communication
  • Willingness to travel up to 80% in region
  • Valid driver's license
  • Customer focus and problem-solving skills
  • Microsoft Office; Salesforce a plus

Skills

Technical troubleshootingX-ray imaging systemsIT and networkingCustomer communicationSpanish and EnglishRadiation protectionMicrosoft OfficeSalesforce

Benefits

Flexible hoursEquipment providedCompany carComprehensive trainingCareer growthOnboarding programTeam events

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