Taking applicationsVoice Support·Posted 14h ago
Customer Support Executive | International (Thane)
TPVerified company
Thane, India
Pay
Not listed
Job type
Internship · On-site
Hours
Flexible
Location
Thane, India
EnglishEntry level
About the role
Customer support internship at Teleperformance in Thane, India, handling phone, online chat, or text inquiries and resolving routine customer issues. It is an entry-level role with moderate supervision and basic procedural training, based at the listed Thane location.
What you'll do
- Provide customer service and support via phone, online chat, or text
- Handle a high volume of low-complexity inquiries
- Analyze and resolve customer issues
- Act as liaison between customers and production/distribution departments when relevant
- Provide technical and non-technical customer support
What you'll need
- Basic knowledge of job procedures and tools
- May require vocational or basic technical education
- Work under moderate supervision
- Solve routine issues independently with occasional deviations
Skills
Customer serviceTechnical and non-technical supportIssue analysis and resolutionPhone supportOnline chat supportText support
Benefits
Work-life balanceInclusive and diverse cultureEmployee development support
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