Taking applicationsVoice Support·Posted 2d ago
Customer Service Representative
EdgeQ Technologies Private Limited
Remote
Pay
$15.5–$23/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Worldwide
Open to people in the United States
EnglishEntry level
About the role
A fully remote customer service representative role handling email, phone, and CRM inquiries, resolving issues and escalating complex cases. The position is open to applicants anywhere and pays a stated annual salary of $32,000–$48,000, with prior support experience preferred but not required.
What you'll do
- Respond to customer inquiries via email, phone, and CRM tools
- Resolve customer issues promptly and professionally
- Document interactions and maintain accurate records
- Escalate complex cases to the appropriate teams
- Follow up with customers to ensure satisfaction
What you'll need
- Strong communication and problem-solving skills
- Experience with CRM systems and email support
- Attention to detail and a customer-first mindset
- Reliable internet connection and a quiet home office
- Previous customer service experience preferred
Skills
Email supportPhone supportCRM systemsProblem-solvingCommunicationAttention to detailDocumentation and record keepingCase escalation
Benefits
Fully remote - work from anywhereCompetitive annual salary of $32,000 - $48,000Paid in USDCareer growthSupportive team environment
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