Customer Service Advisor ‑ Salé ‑ French/Italian
ConcentrixVerified company
Sale, Morocco
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Sale, Morocco
About the role
Customer Service Advisor role handling customer questions, complaints, and loyalty by phone, email, or chat. Based in Salé, Morocco, it offers language and performance bonuses, health insurance, transport, and possible remote work after an integration period.
What you'll do
- Answer customer questions by phone, email, or chat
- Identify and handle requests or complaints
- Provide personalized solutions to build loyalty
- Share customer feedback to improve services
What you'll need
- Perfect written and spoken French
- Excellent communication sense
- Organized, autonomous, and positive attitude
- Comfortable with digital tools
- Curious about new technologies
- Passionate about customer satisfaction
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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