Taking applicationsVoice Support·Posted 14h ago
Remote Bilingual Travel Representative
TPVerified company
Montreal, Canada
Pay
$13.5–$15/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Montreal, Canada
EnglishFrenchEntry level
About the role
Remote bilingual travel reservations representative handling inbound calls and emails, selling travel and assisting customers with itinerary changes. Requires English and French, offers paid GDS training and a bilingual pay premium, but the role is listed for Montreal, Canada.
What you'll do
- Answer incoming calls and emails
- Provide travel options and availability
- Sell travel products and services
- Handle itinerary changes and cancellations
- Research fares, destinations and packages
- Meet sales and quality targets
- Document call types and service issues
What you'll need
- Bilingual English and French
- Customer service or travel passion
- Sales ability
- Follow scripts and procedures
- Meet daily call metrics
- Comfort with phone and email support
Skills
Customer serviceTravel salesReservationsGDS systemsFrench and English communicationUpsellingCall handlingEmail support
Benefits
Paid trainingHealth insuranceDental insuranceEmployee assistance programEmployee referral bonusTuition reimbursementCareer growthWork from home
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