Taking applicationsVoice Support·Posted 14h ago
Customer Care Executive ‑ Onsite
TaskUsVerified company
Gurugram, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Gurugram, India
EnglishEntry level
About the role
Onsite customer care role in Gurugram, India, handling calls and meeting client KPIs for TaskUs. It is full-time and requires strong communication, computer skills, and willingness to work cyclical schedules.
What you'll do
- Handle customer calls professionally
- Meet client KPIs
- Ensure customer satisfaction
- Follow quality guidelines
- Participate in trainings
- Maintain policy compliance
- Provide feedback to management
What you'll need
- Willing to work cyclical schedules
- Strong communication and comprehension
- Computer literate
- Typing speed 30 WPM voice / 35 WPM non-voice
- Problem-solving and critical thinking
- Self-motivated and independent
- Flexible to process changes
- Able to work under pressure
Skills
Phone, email, and live chat supportVerbal and written communicationWindows and Apple OSMicrosoft Office and Google appsTyping 30-35 WPMProblem-solvingMultitaskingAttention to detail
Benefits
Competitive industry salariesComprehensive benefits packageCareer growthWellness programsInclusive environment
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
BPO / Customer Experience10001+ employeesHQ: New Braunfels, Texas, USA
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