Taking applicationsVoice Support·Posted 8d ago
Customer Support Representative
TabbyVerified company
On-site — Cairo, Egypt
Pay
$2/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
ArabicEnglishEntry level
About the role
A customer support role at Tabby answering phone, chat and email queries in both Arabic and English from the company's Downtown Cairo office. It pays a fixed 18,000 EGP monthly base plus language, transport and performance bonuses, and includes three weeks of paid training.
What you'll do
- Support customers by phone, chat and email in English and Arabic
- Answer questions and solve customer problems
- Follow clear guidelines and use tools to resolve cases quickly and correctly
What you'll need
- Fluent written and spoken Arabic and English (B2 or above in English)
- Comfortable with rotational shifts
- Able to work from the office in Downtown Cairo
- Helpful, calm under pressure and quick to learn
Skills
Arabic and English communicationProblem solvingFollowing guidelines and processesUsing support toolsCalm under pressureHandling difficult conversations
Benefits
Paid trainingPerformance bonusPaid in EGPTransportation allowanceLanguage allowanceCareer growth
About Tabby
Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them.
Fintech1001-5000 employeesHQ: Riyadh, Saudi Arabia
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