Taking applicationsVoice Support·Posted 15h ago
Serbian‑Speaking Support Associate (Part‑Time, Kragujevac)
WoltVerified company
Kragujevac, Serbia
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Kragujevac, Serbia
SerbianEnglishEntry level
About the role
Part-time Serbian-speaking support associate role in Kragujevac, supporting customers, courier partners and venues via live chat and phone. It requires hybrid office attendance several days per week and shift work across mornings, evenings and weekends.
What you'll do
- Support customers, courier partners and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other teams
What you'll need
- Fluent in Serbian
- Professional working proficiency in English
- Comfortable working hybrid from the office several days per week
- Available for shifts in mornings, evenings and weekends
- Strong communication skills with a personal touch
- Customer-obsessed and team-oriented mindset
- Fast learner
- Comfortable multitasking in a fast-paced environment
Skills
Live chat supportPhone supportCustomer serviceCommunicationMultitaskingFast-paced environment
Benefits
Health insurancePaid time offWolt credits cashback benefitEmployee assistance program
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