Sr. Specialist, Sales Development (Japanese Speaker)

Sales development role focused on outbound calls and email to Japanese-speaking customers, including lead qualification, conversion, and renewals. It is a fully on-site position in Singapore requiring 4+ years of sales experience and fluency in English and Japanese.

• Make high-volume outbound calls and emails to customers
• Qualify leads and convert them into sales
• Provide weekly, monthly, and quarterly sales forecasts
• Handle objections and retain or win customers
• Maintain accurate customer information in the CRM
• Support renewals, customer health checks, and feedback gathering
• Use AI-enabled sales tools for prospect research and outreach
• Report directly to a Sales Manager

• 4+ years of experience in a sales role
• Demonstrated success achieving sales quotas or goals
• Experience in high-volume calling
• Proficiency in English and Japanese
• Experience using Salesforce.com or a similar CRM
• Strong problem-solving skills
• Excellent knowledge of Microsoft Office applications
• Familiarity with AI-enabled sales tools or willingness to learn

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.