Taking applicationsVoice Support·Posted 14h ago

Bilingual French & English Customer Service Representative

TTECVerified company

Cairo, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

US hours

Location

Cairo, Egypt

FrenchEnglishEntry level

About the role

A bilingual French and English customer service role in Cairo supporting a US financial program on night shifts, answering customer contacts and researching resolutions. It requires six months of customer service experience plus C1 French and B1 English, and pays a base wage with performance bonus opportunities.

What you'll do

  • Answer incoming customer communications
  • Conduct research to resolve customer issues
  • Explain products and services to customers

What you'll need

  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • C1 French level
  • B1 English level
  • Computer experience

Skills

Customer serviceFrench (C1)English (B1)Computer skillsProduct knowledgeResearch and problem resolution

Benefits

Paid trainingPerformance bonusCareer growthPaid time offHealth insuranceFree courses

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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