Bilingual Insurance Healthcare Customer Support Associate ‑ Spanish‑English ‑ Remote USA
TTECVerified company
Austin, Texas, United States
Pay
$17–$18/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
A remote bilingual Spanish-English customer support role answering incoming customer communications and researching resolutions for insurance healthcare customers. It requires US residency, offers $17-$18 per hour plus bonus opportunities, and includes paid training-style development and benefits.
What you'll do
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
What you'll need
- Bilingual in English and Spanish
- 6 months or more of customer service experience
- Follow HIPAA guidelines for patient privacy
- High school diploma or equivalent
- Computer experience
- High speed internet greater than 15 mbps
- USB wired headset recommended
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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