Customer Service Representative (Bilingual: Arabic / English) ‑ Irbid ‑ Part Timers/ Flexible
ConcentrixVerified company
Irbid, Jordan
Pay
Not listed
Job type
Part-time · On-site
Hours
Flexible
Location
Irbid, Jordan
About the role
A part-time, on-site customer service role in Irbid, Jordan, handling inbound/outbound calls and multichannel customer inquiries for client brands. It requires bilingual Arabic and English and offers paid training, performance bonuses, and career development programs.
What you'll do
- Review customer requests and respond according to their needs
- Manage multichannel interactions such as voice, email, social media, or chat
- Use software solutions to support customers
- Champion better brand experiences for customers and clients
What you'll need
- Bilingual or proficient in Arabic and English with advanced English
- Located in Irbid
- Legally authorized to work in Jordan
- Can work rotating and weekend shifts
- Proactive, self-motivated, and solution-oriented
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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