Customer Service Specialist | Digital Real Estate | South Zone
ConcentrixVerified company
Sao Paulo, Brazil
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, Brazil
About the role
A full-time, 100% on-site customer service role in São Paulo handling voice, chat and email support for a digital real estate client. It offers paid training, fixed salary plus variable pay, and benefits including meal vouchers, medical/dental assistance and career-growth opportunities.
What you'll do
- Assist customers via voice, chat and email
- Ensure excellent customer service
- Provide humanized service
- Handle multichannel customer contacts
- Use simultaneous systems
- Maintain attention to detail
What you'll need
- Complete high school education
- Over 18 years old
- Experience in multichannel service (voice, chat and email)
- Minimum 6 months call center experience proven in work record
- Good typing and ability to work with simultaneous systems
- Familiarity with the Office suite
- Autonomy
- Commitment to humanized service
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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