Taking applicationsVoice Support·Posted 14h ago

Customer advisor with Armenian language

ConcentrixVerified company

Tbilisi, Georgia

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Tbilisi, Georgia

ArmenianEnglishEntry level

About the role

Customer advisor role supporting consumers with device experience and maintenance in Armenian and English. It is an office-based position in Tbilisi, Georgia, with 24/7 working hours, training, insurance, and performance bonuses.

What you'll do

  • Advise and support consumers on device experience and maintenance
  • Achieve customer satisfaction by focusing on client needs
  • Offer the best possible solutions
  • Contribute to the support process

What you'll need

  • Fluent in Armenian and English
  • Call centre experience is an advantage
  • Active listener with positive attitude
  • Familiar with MS Windows, Office and internet applications
  • Well-developed customer orientation skills

Skills

Customer supportActive listeningProblem solvingMS Windows and OfficeInternet applicationsCustomer orientation

Benefits

Paid trainingHealth insuranceLife insurancePerformance bonusTransport allowanceMeal vouchersCareer growthPaid time off

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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