Customer Service Agent ‑ Alorica DR
AloricaVerified company
Santo Domingo, Dominican Republic
Pay
$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Santo Domingo, Dominican Republic
About the role
This is an onsite customer service role in Santo Domingo handling incoming calls and providing product information and technical support. It stands out for paid training, medical and dental insurance, and onsite perks such as daycare and a rooftop cafeteria.
What you'll do
- Handle incoming phone calls
- Provide product information and technical support
- Research and resolve customer issues
- Help customers fully utilize purchased products
What you'll need
- Excellent English
- Excellent troubleshooting skills
- Computer literate
- Customer friendly
- Active listening
- Good English oral and written communication
Skills
Benefits
About Alorica
Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.
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