Bilingual Dutch/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time bilingual Dutch/English customer care role based in Thessaloniki, Greece, handling voice, chat, and email support. It requires customer or technical support experience, strong communication skills, and at least one year of sales experience.
What you'll do
- Provide world-class customer service on calls
- Assist customers via voice, chat, and email
- Handle customer-focused challenges
- Participate in department initiatives and provide feedback
- Support colleagues and collaborate across teams
- Drive problem-solving with customer satisfaction as priority
- Communicate effectively in writing and verbally
What you'll need
- Bilingual Dutch (C1/C2/Native) and English (B2)
- Customer support or technical support experience, ideally help desk/IT
- Strong written and oral communication
- Proven email and phone customer communication experience
- 1 year sales experience
- Able to work independently and as a remote team player
- Adaptable to process and information changes
- Willing to undergo background screening
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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