Taking applicationsVoice Support·Posted 3d ago
Renewals Specialist
NetDocuments
USA
Pay
$33.5–$38.5/hr
Job type
Full-time · Remote
Hours
US hours
Location
USA
Open to people in the United States
EnglishMid level
About the role
Renewals Specialist in NetDocuments' Customer Success Renewals Department, focused on protecting recurring revenue through B2B SaaS renewals and meeting quotas. Requires attention to detail with contracts and numbers, Salesforce work, and customer communication; listed as a US-based full-time role paying $70,000–80,000/year.
What you'll do
- Manage a B2B renewal portfolio
- Ensure accurate and timely renewals
- Meet monthly, quarterly, and annual renewal quotas
- Forecast renewal portfolio to manager and executives
- Build quotes and manage renewals in Salesforce
- Educate customers on products, pricing, and contract terms
- Establish cyclical renewal relationships with customers
- Partner with other departments
What you'll need
- Attention to detail with numbers and contracts
- Ability to interpret B2B SaaS software contracts
- Advanced multitasking and problem-solving
- Excellent written and verbal communication
- Comfortable working autonomously and as an engaged teammate
- Ability to coordinate across departments
Skills
Attention to detailB2B SaaS contract interpretationMultitaskingProblem-solvingWritten and verbal communicationAutonomySalesforceForecasting
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