Customer Service Agent with Valencian ‑ On‑site EJ01
ConcentrixVerified company
Barcelona, Spain
Pay
$10.5–$11/hr
Job type
Full-time · On-site
Hours
EU hours
Location
Barcelona, Spain
About the role
Customer service agent for a low-cost airline, handling booking questions and administrative or technical matters by phone, chat and email. The role is on-site in Barcelona, requires Valencian and English, and includes five weeks of paid training plus a permanent contract.
What you'll do
- Advise travellers and answer booking questions
- Provide assistance with administrative and technical matters
- Support customers by phone, chat and email
- Deliver close, effective, solution-oriented support
What you'll need
- Proficiency in Valencian
- English level B1-B2
- Minimum education: Secondary Education
- Knowledge of Windows and Microsoft Office
- Previous experience in customer service
- Positive attitude, empathy and eagerness to learn
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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