Customer Service Representative (Cebu City)
TTECVerified company
Cebu City, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cebu City, Philippines
About the role
This is an onsite customer service representative role in Cebu City, Philippines, answering customer communications and researching resolutions. It requires prior BPO experience and offers training, coaching, and benefits such as PTO and tuition reimbursement.
What you'll do
- Answer incoming communications from customers
- Conduct research to provide answers and resolve customer issues
What you'll need
- Completed senior high school or two years in college
- At least 3 months of BPO experience
- Great verbal communication and business writing skills
- Ability to recognize, apply, and explain product or service knowledge
- Computer experience
- Work onsite in Cebu City, Philippines
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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