
Customer Service Representative (Lipa City)
TTECVerified company
Lipa City, Philippines
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Lipa City, Philippines
About the role
Onsite customer service representative role at TTEC in Lipa City, Philippines, handling incoming customer communications and resolving escalated or complex calls. Requires a high school diploma (old curriculum) or two years of college plus at least six months of customer service experience.
What you'll do
- Answer incoming communications from customers
- Resolve escalated or complex customer calls
- Conduct research to provide answers and resolve customer issues
- Consult on products with compassion
What you'll need
- Completed High School (Old Curriculum) or 2 years in college
- At least 6 months of customer service experience
- Ability to recognize, apply and explain product or service knowledge
- Computer experience
- Work onsite in Lipa City, Philippines
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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