Taking applicationsVoice Support·Posted 14h ago

Customer Service Representative (Lipa City)

TTECVerified company

Lipa City, Philippines

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Lipa City, Philippines

EnglishEntry level

About the role

Onsite customer service representative role at TTEC in Lipa City, Philippines, handling incoming customer communications and resolving escalated or complex calls. Requires a high school diploma (old curriculum) or two years of college plus at least six months of customer service experience.

What you'll do

  • Answer incoming communications from customers
  • Resolve escalated or complex customer calls
  • Conduct research to provide answers and resolve customer issues
  • Consult on products with compassion

What you'll need

  • Completed High School (Old Curriculum) or 2 years in college
  • At least 6 months of customer service experience
  • Ability to recognize, apply and explain product or service knowledge
  • Computer experience
  • Work onsite in Lipa City, Philippines

Skills

Customer serviceIssue resolutionResearch and problem solvingProduct knowledgeComputer skillsCommunication

Benefits

Paid time offHealth insurancePaid trainingCareer growthTuition reimbursementHealth and wellness incentives

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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