Bilingual Czech/English Customer Care Specialist
TaskUsVerified company
Thessaloniki, Greece
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Thessaloniki, Greece
About the role
A full-time customer care role in Thessaloniki, Greece, handling technical customer assistance by voice, chat, and email in Czech and English. It requires B2-level Czech and B2/C1 English plus prior customer or technical support experience.
What you'll do
- Provide customer service on calls
- Assist customers through voice, chat, and email
- Meet performance metrics
- Communicate clearly in written and verbal formats
- Collaborate with internal teams
- Provide feedback and updates
- Support colleagues and department initiatives
What you'll need
- Czech B2 speaking and writing
- English B2/C1 speaking and writing
- Customer support or technical support experience
- Help desk or IT experience preferred
- Strong written and oral communication
- Ability to work independently and in a team
- Adaptable to process and information changes
- Willingness to undergo background screening
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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