Customer Service Specialist | Sporting Goods | Barra Funda
ConcentrixVerified company
Sao Paulo, 906 Barra Funda, Brazil
Pay
$2–$2.5/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Sao Paulo, 906 Barra Funda, Brazil
About the role
On-site customer service specialist role in São Paulo, Brazil, assisting customers through voice, chat, and email for sporting goods. It offers paid training, a 6x1 schedule with several shift options, and benefits including medical/dental assistance and career development.
What you'll do
- Assist customers via voice, chat, and email
- Provide humanized customer service
- Create an excellent customer experience
- Work with simultaneous systems
What you'll need
- Complete high school education
- Experience in multichannel service (voice, chat, and email)
- Good typing skills
- Ability to work with simultaneous systems
- Commitment to humanized service
- Detail-oriented
- Problem-solving and communication skills
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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