Taking applicationsVoice Support·Posted 14h ago
Dutch Customer Support Specialist | E‑commerce
SpeakitVerified company
Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Greece
DutchEnglishEntry level
About the role
Dutch-speaking customer support role for a major e-commerce platform in the Benelux region, handled by email, chat and phone. The job is remote within Greece and includes relocation support to Greece.
What you'll do
- Respond to customer inquiries via email, chat and phone
- Provide accurate product, service and policy information
- Resolve complaints and escalate when needed
- Process orders, returns and exchanges
- Maintain customer records and handle sensitive data confidentially
What you'll need
- Native or fluent Dutch
- Proficient English
- Customer service experience is a plus
- Strong problem-solving skills
- High empathy and patience
- Customer-first attitude
- Flexibility to work shifts including evenings and weekends
Skills
Dutch fluencyEnglish proficiencyProblem-solvingEmpathyPatienceCustomer-first attitudeEmail, chat and phone support
Benefits
Monthly performance bonusPrivate medical insuranceRelocation package to GreeceFlight tickets4 weeks paid accommodationReal estate agency fees coveredRemote work within Greece
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