Taking applicationsVoice Support·Posted 14h ago

Customer Service with German

Cross Border TalentsVerified company

Bratislava, Slovakia

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Bratislava, Slovakia

GermanEntry level

About the role

A remote phone-based customer service role answering German-speaking customers' questions about orders, returns, complaints, invoices and accounts. It stands out for accepting applicants with no prior experience, offering training, and allowing part-time hours within a rotating shift schedule.

What you'll do

  • Handle incoming customer phone calls
  • Answer customer questions
  • Resolve concerns about orders, returns and damaged goods
  • Assist with customer accounts and invoices

What you'll need

  • Excellent German is a prerequisite
  • Customer-oriented, pleasant demeanor
  • Basic computer skills and willingness to learn
  • Available for shifts Monday to Sunday, 09:00-22:00, including weekends and public holidays
  • 38.75 hours per week

Skills

Excellent German communicationCustomer-oriented approachGood communication skillsComputer literacyQuick learnerPleasant demeanor

Benefits

Remote workTraining providedPart-time option

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