Customer Service Advisor (Kingston‑ Fulltime) 2025
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
A full-time inbound customer service advisor role in Kingston, Jamaica, handling calls and resolving routine product or service problems. No BPO experience is required, and the job offers career development plus monthly performance incentives.
What you'll do
- Interface with customers via inbound calls
- Provide customer service support
- Resolve routine product or service problems
- Troubleshoot customer issues
- Maintain a professional tone
What you'll need
- No BPO experience required
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation and PC knowledge
- Effective written and verbal communication
- Dependable and detail-oriented
- Ability to multitask and adapt quickly
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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