Taking applicationsVoice Support·Posted 15h ago

Bilingual Healthcare Customer Service Representative, Spanish‑English – Remote in North Carolina

TTECVerified company

Greensboro, North Carolina, United States

Pay

$17/hr

Job type

Full-time · Remote

Hours

Flexible

Location

Greensboro, North Carolina, United States

Open to people in the United States

EnglishSpanishEntry level

About the role

A remote bilingual healthcare customer service role answering customer communications and researching resolutions. It requires Spanish-English fluency, six months of customer service experience, and residency in North Carolina, with a base wage of $17 per hour plus performance bonus.

What you'll do

  • Answer incoming communications from customers
  • Conduct research to provide answers and resolve customer issues

What you'll need

  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Computer experience
  • High speed internet (> 15 mbps)
  • Follow HIPAA guidelines for patient privacy
  • Remote in North Carolina

Skills

Bilingual Spanish-EnglishCustomer serviceIssue resolutionResearchHIPAA complianceComputer literacy

Benefits

Performance bonusPaid time offHealth and wellness incentivesTuition reimbursementCareer growthPaid training

About TTEC

TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.

BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
More about TTEC

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