Telesales Specialist
51TalkVerified company
On-site — El Maadi, Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
El Maadi, Cairo, Egypt
About the role
Full-time on-site telesales role in El Maadi, Cairo with 51Talk, focused on contacting existing customers about course renewals. It requires at least one year of sales experience and targets conversion, customer satisfaction, and commission.
What you'll do
- Contact existing customers to introduce course renewal options
- Increase renewal conversion rates
- Maintain regular follow-up with customers
- Understand learning needs and recommend renewal solutions
- Monitor students’ learning progress
- Analyze performance data to develop renewal strategies
- Address customer inquiries and resolve concerns
- Ensure customer satisfaction throughout renewal
What you'll need
- Minimum 1 year experience in sales or related field
- Strong communication and interpersonal skills
- Ability to identify and address customer needs
- Comfortable in a target-driven environment
- Positive, results-oriented mindset
- High motivation to meet and exceed sales targets
- Focus on performance and commission
Skills
Benefits
About 51Talk
Founded in 2011, headquartered in Singapore, 51Talk is a world leading EdTech company. 51Talk adopts an online one-on-one teaching mode, providing English tutoring services around the world for young and teen users aged 3 to 18 and adult users aged 18 or above.
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