
Taking applicationsVoice Support·Posted 14h ago
German Customer Service Agent ‑ Remote in Greece
apply2dayVerified company
Greece
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
Greece
GermanEnglishEntry level
About the role
A remote customer service role handling German-language chats, emails and calls for a client in Greece. It requires fluent German and strong English, and offers monthly bonuses, meal vouchers, health benefits and relocation support.
What you'll do
- Manage incoming chat, mail or phone calls
- Identify and assess customers' needs
- Build trust through open communication
- Provide accurate and complete information
- Keep records of customer interactions and process accounts
- Follow communication procedures and policies
What you'll need
- Fluency in German (C1-C2)
- Very good command of English (B2-C1)
- Good MS Office skills
- Strong phone contact handling skills
- Excellent communication and presentation skills
- Customer orientation
- Ability to multitask and prioritize
Skills
German fluencyEnglish communicationMS OfficeActive listeningPhone handlingCustomer orientationMultitaskingTime management
Benefits
Competitive salaryPerformance bonusMeal vouchersHealth insuranceContinuous trainingEducational platformsRelocation packageCareer growth
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