Taking applicationsVoice Support·Posted 14h ago

German Customer Service Agent ‑ Remote in Greece

apply2dayVerified company

Greece

Pay

Not listed

Job type

Full-time · Remote

Hours

Flexible

Location

Greece

GermanEnglishEntry level

About the role

A remote customer service role handling German-language chats, emails and calls for a client in Greece. It requires fluent German and strong English, and offers monthly bonuses, meal vouchers, health benefits and relocation support.

What you'll do

  • Manage incoming chat, mail or phone calls
  • Identify and assess customers' needs
  • Build trust through open communication
  • Provide accurate and complete information
  • Keep records of customer interactions and process accounts
  • Follow communication procedures and policies

What you'll need

  • Fluency in German (C1-C2)
  • Very good command of English (B2-C1)
  • Good MS Office skills
  • Strong phone contact handling skills
  • Excellent communication and presentation skills
  • Customer orientation
  • Ability to multitask and prioritize

Skills

German fluencyEnglish communicationMS OfficeActive listeningPhone handlingCustomer orientationMultitaskingTime management

Benefits

Competitive salaryPerformance bonusMeal vouchersHealth insuranceContinuous trainingEducational platformsRelocation packageCareer growth

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