Customer Service Sales Representative
ConcentrixVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Cairo, Egypt
About the role
A full-time, on-site customer service and sales role in Cairo with Concentrix, handling inbound and outbound calls, chats, and emails for client brands. It offers transportation, social and medical insurance, a night-shift allowance, and 24/7 shift options.
What you'll do
- Provide support via phone, email, and chat
- Assist with inquiries, order processing, troubleshooting, and guidance
- Build product and service knowledge
- Handle customer issues professionally
- Create positive customer experiences
- Collaborate with the team to meet service and performance goals
What you'll need
- Graduates only
- English level B2 or above
- Ready to start immediately
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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