Taking applicationsVoice Support·Posted 6d ago
Client Success Manager, Pharma
Doximity
USA
Pay
Not listed
Job type
Full-time · Remote
Hours
Flexible
Location
USA
Open to people in the United States
EnglishMid level
About the role
A remote U.S.-based client success role managing pharmaceutical client accounts for Doximity from kickoff through campaign completion. It requires 5+ years of pharma or healthcare consulting account management and comfort working autonomously with multiple clients.
What you'll do
- Manage relationships with new and existing clients on assigned accounts
- Ensure successful fulfillment of client contracts within original terms
- Manage timelines for assigned client contracts and update stakeholders
- Collaborate with internal and external teams to develop and launch client content
- Monitor, measure, and summarize campaign metrics
- Forecast project deliverables and achieve revenue recognition goals
What you'll need
- 5+ years of account management experience in pharmaceutical or healthcare consulting
- Understanding of the pharmaceutical regulatory review process
- Client-facing experience
- Excellent written and verbal communication
- Success working independently and being accountable for client accounts
- Highly organized and able to coordinate information across multiple projects
- Enthusiasm to help physicians and improve the U.S. healthcare system
Skills
Account managementPharmaceutical regulatory reviewClient relationshipsProject managementCampaign metricsForecastingCommunicationAutonomy
Benefits
Health insurance401(k) with company matchPaid time offPaid parental leaveProfessional developmentWellness and mental health resourcesHome office stipendPerformance bonus
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