Taking applicationsOutbound / Telesales·Posted 14h ago

Associate Sales Development (Bahasa Indonesia & English Speaker)

ConcentrixVerified company

Ho Chi Minh, Vietnam

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Ho Chi Minh, Vietnam

EnglishBahasa IndonesiaMid level

About the role

Renewal sales role focused on retaining and growing revenue through contract renewals, service sales, and upsells for an assigned territory. Requires 2+ years of renewal sales experience and fluency in English and Bahasa Indonesia, with high-volume outbound phone and email engagement.

What you'll do

  • Manage a dedicated territory and meet revenue quotas
  • Execute end-to-end renewal sales motions
  • Prepare, present, and follow up on quotations
  • Negotiate renewal terms to maximize retention and revenue
  • Engage customers through high-volume outbound phone and email
  • Resolve customer concerns, objections, or roadblocks
  • Maintain accurate CRM records
  • Provide weekly, monthly, and quarterly sales forecasts

What you'll need

  • Minimum 2 years of renewal sales experience
  • Success against renewal, retention, or revenue targets
  • Experience handling quotations and customer negotiations
  • Fluency in English and Bahasa Indonesia
  • Comfort with outbound customer engagement
  • Strong problem-solving and customer-first mindset
  • Hands-on experience with Salesforce or similar CRM
  • IT, SaaS, or Cybersecurity experience is a plus

Skills

Renewal salesContract negotiationQuotation preparationCRM/SalesforceOutbound callingCustomer relationship managementSales forecastingMicrosoft Office

About Concentrix

Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.

BPO / customer experience5,000+ employees
More about Concentrix

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