Customer Service Agent with Italian Georgia ‑ Europa (EMEA)
ConcentrixVerified company
Tbilisi, Georgia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Tbilisi, Georgia
About the role
A work-from-home customer service role with Concentrix handling customer enquiries by phone, chat and email for Italian-speaking customers. It offers fully online onboarding, flexible hours and a benefits package including medical and life insurance, meal vouchers and an internet allowance.
What you'll do
- Handle customer enquiries via phone, chat and email
- Find the right solution for each individual problem
- Provide information on new products and promotions
- Deliver excellent customer service across all provided services
What you'll need
- Excellent written and spoken Italian
- Advanced level of English
- High school diploma
- Good communication skills
- Solid computer skills
- Flexibility and positive attitude
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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