Taking applicationsVoice Support·Posted yesterday
Customer Success Manager Power BI with Decision‑Making Authority
Weiler Consult GmbH
Berlin
Pay
$54/hr
Job type
Full-time · Remote
Hours
Flexible
Location
Berlin
GermanSenior level
About the role
Customer Success Manager for a Power BI consultancy, owning 10–12 German midmarket and corporate accounts from kickoff to renewal while coordinating developers and freelancers. It is remote-first within Germany with occasional on-site meetings, a €100,000 target salary including commission and bonus, and up to 100 days per year working abroad.
What you'll do
- Own 10–12 customer accounts from kickoff to renewal
- Run quarterly strategy and roadmap conversations
- Drive renewals before contract end
- Develop follow-up projects from the roadmap
- Prioritize implementation tasks in ClickUp
- Coordinate Power BI developers and freelancers
- Escalate dissatisfaction, budget risk, or churn risk early
- Record customer feedback in ClickUp
What you'll need
- Lead customer conversations independently
- Understand business figures and speak with CFOs at eye level
- Read and explain Power BI reports
- Reliably meet deadlines
- Ideally have DAX, data modeling, or consulting basics
- Comfortable with sales conversations
- Focus on customer results rather than dashboards
- Address problems rather than sitting them out
Skills
Power BI reportingBusiness metrics and CFO communicationCustomer relationship managementRenewal managementRoadmap planningClickUp task managementTeam coordinationDAX and data modeling basics
Benefits
Performance bonusPaid time offEquipment providedRemote-firstUp to 100 days/year working abroadThree paid workations per yearDeutschlandticket subsidyCompany bike
Interested? Sign up free to apply
Create your free Remote account to apply with your profile and resume, and see every hand-picked remote role in one place.