Taking applicationsVoice Support·Posted 8d ago
Portuguese Customer Service Representative
TTECVerified company
On-site — Maadi, Cairo, Egypt
Pay
$7/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Maadi, Cairo, Egypt
PortugueseMid level
About the role
Portuguese-language customer service role handling phone, email and chat inquiries for TTEC in Maadi, Cairo. It is an on-site full-time position with pay advertised up to 63k gross.
What you'll do
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
What you'll need
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette
- Excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Skills
Phone, email and chat supportProduct and pricing knowledgeCustomer issue resolutionData entryMulti-taskingOrganizationPrioritizationInterpersonal communication
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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