Taking applicationsVoice Support·Posted 14h ago
Serbian‑Speaking Support Associate (Full‑Time, Belgrade)
WoltVerified company
Belgrade, Serbia
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Belgrade, Serbia
SerbianEnglishEntry level
About the role
Full-time support associate role in Belgrade handling customer, courier partner and venue queries by live chat and phone. It is a hybrid office job with morning, evening and weekend shifts, requiring fluent Serbian and professional working English.
What you'll do
- Support customers, courier partners and venues via live chat and phone
- Ensure delivery operations run smoothly
- Develop the support function with the support team and other teams
What you'll need
- Fluent in Serbian
- Professional working proficiency in English
- Comfortable working hybrid from the office several days per week
- Available for shifts in mornings, evenings and weekends
- Great communication skills with a personal touch
- Fast learner and able to multitask
Skills
Live chat supportPhone supportCommunication skillsCustomer-obsessed mindsetTeam-oriented mindsetMultitaskingFast learningFast-paced environment
Benefits
Health insurancePaid time offWolt credits cashback benefitEmployee assistance program
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