Bilingual Customer Service Representative – Spanish‑English – Remote in the United States
TTECVerified company
Austin, Texas, United States
Pay
$17–$18/hr
Job type
Full-time · On-site
Hours
Flexible
Location
Austin, Texas, United States
Open to people in the United States
About the role
A remote bilingual Spanish-English customer service role handling escalated and complex customer calls and messages for TTEC. It requires living in the United States and offers $17-$18 plus performance bonus opportunities.
What you'll do
- Respond to incoming customer communications
- Conduct research and provide responses to resolve customer issues
- Resolve escalated or complex customer calls
- Consult on products in detail
- Resolve customer issues
What you'll need
- 6 months or more of customer service experience
- Strong written and verbal communication skills in Spanish and English
- High school diploma or equivalent
- Comply with HIPAA guidelines
- Computer experience
- High-speed internet greater than 15 Mbps
Skills
Benefits
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
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