Polish Speaking Customer Support Teammate
TaskUsVerified company
On-site — Giza, Egypt
Pay
Not listed
Job type
Contract · On-site
Hours
Flexible
Location
Giza, Egypt
About the role
TaskUs is hiring Polish-speaking customer support teammates to handle email, chat and phone inquiries, resolve billing and account issues, and log interactions in a CRM. The role is listed as on-site in Giza, Egypt on a contract basis and requires near-native Polish plus working English.
What you'll do
- Handle inbound and outbound customer contacts in Polish and English via phone, email and chat
- Troubleshoot and resolve account, subscription and billing issues
- Document all interactions and transactions in the CRM
- Escalate complex technical issues to internal departments
- Share customer pain points and insights with product and service teams
What you'll need
- Near-native/full professional Polish (B2/C1)
- Professional working English (B1)
- Strong grammar and professional phone manner
- Patience and empathy in a high-pressure environment
- Analytical and logical thinking
- Comfortable with Windows/macOS, Google apps and CRM tools
- Attention to detail and ability to multitask
Skills
Benefits
About TaskUs
TaskUs provides outsourced customer experience, trust & safety and AI services to fast-growing technology companies. Its Egypt site in Giza hires English, Spanish, Portuguese, Dutch, Polish, Japanese and French speaking 'Teammates' for chat, email and voice support and sales.
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