Taking applicationsVoice Support·Posted 8d ago
English Customer Service Representative
VXI Global SolutionsVerified company
On-site — Cairo, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
US hours
Location
Cairo, Egypt
EnglishEntry level
About the role
This is a full-time, on-site English customer service role in Cairo with VXI Global Solutions, focused on customer support, satisfaction, and phone etiquette. It requires B2–C1 English and includes night and overnight shifts; prior customer service experience is a plus.
What you'll do
- Provide customer support
- Ensure customer satisfaction
- Maintain phone etiquette
- Deliver high-quality customer service
What you'll need
- Fluency in English (B2+–C1)
- Excellent communication skills
- Interpersonal skills
- Ability to multitask
- Handle challenging situations
- Customer service experience is a plus
- Availability for night and overnight shifts
- On-site in Cairo
Skills
Customer supportCustomer serviceCustomer satisfactionPhone etiquetteCommunicationInterpersonal skillsMultitasking
About VXI Global Solutions
VXI Global Solutions is a provider of call center/BPO and IT outsourcing services. VXI Egypt in Cairo supports telecom and other international accounts with English and German-speaking teams.
BPO / Customer Experience10001+ employeesHQ: Los Angeles, California, USA
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