B2B Customer Support Advisor (Kingston‑ Fulltime) 2026
ConcentrixVerified company
Kingston, Jamaica
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Kingston, Jamaica
About the role
An inbound-call customer support role in Kingston, Jamaica, handling routine customer questions and product or service problems. No BPO experience is required, and the job offers career development, monthly performance incentives, and a competitive salary.
What you'll do
- Handle inbound customer calls
- Provide customer service support
- Resolve routine product or service problems
- Troubleshoot customer issues
- Communicate clearly in writing and verbally
What you'll need
- No BPO experience required
- At least 3 CXC subjects including English Language and Mathematics
- Ability to work any 8-hour shift within 24 hours and on weekends
- Clean criminal background
- Strong computer navigation skills and PC knowledge
- Courteous with strong customer service orientation
- Dependable with strong attention to detail
- Ability to work as a team member and independently
Skills
Benefits
About Concentrix
Concentrix is one of the world's largest customer experience and BPO companies. In Egypt it runs contact centers in several cities, including Cairo, Alexandria, Asyut, Ismailia, Port Said and Luxor, hiring English and Arabic speakers for global clients. These roles are on-site.
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