Taking applicationsVoice Support·Posted 8d ago

English Customer Support – Airlines Account

AloricaVerified company

On-site — Sheikh Zayed, Giza, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Sheikh Zayed, Giza, Egypt

EnglishEntry level

About the role

Customer support role for an airlines account at Alorica, based on-site in Sheikh Zayed, Giza. It requires fluent English and offers paid training, KPI incentives, and medical/social benefits with 24/7 rotational shifts.

What you'll do

  • Provide customer support for an airlines account
  • Handle customer interactions with attention to detail
  • Work in a fast-paced, customer-centric environment
  • Work 24/7 rotational shifts

What you'll need

  • Exceptional English fluency, written and spoken
  • Interpersonal and handling skills
  • Keen eye for detail and organizational skills
  • Ability to thrive in a fast-paced environment
  • Team spirit and adaptability
  • Availability for 24/7 rotational shifts

Skills

English fluencyInterpersonal skillsAttention to detailOrganizational skillsCustomer-centric handlingAdaptabilityTeamwork

Benefits

Paid trainingPerformance bonusHealth insuranceCareer growthTransportation providedOvernight allowancesSocial benefits

About Alorica

Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.

BPO / Customer Experience10001+ employeesHQ: Irvine, California, USA
More about Alorica

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