
English Customer Support – Airlines Account
AloricaVerified company
On-site — Sheikh Zayed, Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Sheikh Zayed, Giza, Egypt
About the role
Customer support role for an airlines account at Alorica, based on-site in Sheikh Zayed, Giza. It requires fluent English and offers paid training, KPI incentives, and medical/social benefits with 24/7 rotational shifts.
What you'll do
- Provide customer support for an airlines account
- Handle customer interactions with attention to detail
- Work in a fast-paced, customer-centric environment
- Work 24/7 rotational shifts
What you'll need
- Exceptional English fluency, written and spoken
- Interpersonal and handling skills
- Keen eye for detail and organizational skills
- Ability to thrive in a fast-paced environment
- Team spirit and adaptability
- Availability for 24/7 rotational shifts
Skills
Benefits
About Alorica
Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.
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