Taking applicationsVoice Support·Posted 8d ago

Junior Patient Care Specialist

Axios International

On-site — Giza, Egypt

Pay

Not listed

Job type

Full-time · On-site

Hours

Flexible

Location

Giza, Egypt

EnglishEntry level

About the role

Patient care role supporting patient support programs in Giza, Egypt: enrolling patients, coordinating with healthcare providers, maintaining records, and reporting. The full-time on-site job involves frequent travel and offers health insurance, a performance bonus, and career progression.

What you'll do

  • Enroll eligible patients in patient support programs
  • Educate and coordinate with patients on enrollment
  • Maintain accurate patient files and electronic records
  • Accompany team on visits to healthcare providers and pharmacies
  • Prepare reports on program performance and quality metrics
  • Ensure timely medication access for patients
  • Report adverse events and product complaints
  • Perform administrative and office support duties

What you'll need

  • Scientific or healthcare-related degree preferred
  • Experience in healthcare, scientific field, or NGO ideal
  • Data monitoring and management experience an advantage
  • Logistics or supply chain coordination a plus
  • Customer service management experience
  • Willingness to travel frequently
  • Flexibility with working hours
  • Understanding of compliance and SOPs

Skills

Patient support program coordinationPatient enrollmentStakeholder liaisonData monitoring and managementRecord keepingReporting and quality assurancePharmacovigilanceCustomer service

Benefits

Health insurancePerformance bonusCareer growthFair market value payHumanitarian impactLearning exposure

About Axios International

Founded in 1997, Axios International is a healthcare-access company that runs patient-assistance programs for pharmaceutical partners across emerging markets. Its Giza (Dokki) office hires patient-care specialists and customer-care coordinators.

Healthcare Services101-500 employeesHQ: Giza, Egypt
More about Axios International

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