English Customer Support – Premium Accounts
AloricaVerified company
On-site — Sheikh Zayed, Giza, Egypt
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Sheikh Zayed, Giza, Egypt
About the role
English-language customer support role for premium accounts with Alorica, based on-site in Sheikh Zayed, Giza. It is open to fluent English speakers including students and graduates, with paid training and an overnight allowance for 24/7 rotational shifts.
What you'll do
- Support customers on a global platform
- Communicate with customers in English
- Work in a fast-paced, customer-centric environment
- Adapt to 24/7 rotational shifts
What you'll need
- Exceptional English fluency, written and spoken
- Open to graduates, undergraduates, gap year students, and dropouts
- Strong interpersonal and communication skills
- Keen eye for detail and organizational skills
- Ability to thrive in a fast-paced environment
- Team spirit and adaptability to 24/7 rotational shifts
Skills
Benefits
About Alorica
Alorica is a global CX company with about 100,000 employees in 17 countries supporting 250+ brands in 75+ languages. Its Egypt contact center in Sheikh Zayed City (Giza) hires English-speaking agents for airline, healthcare, hospitality and premium accounts plus QA, workforce and leadership roles.
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