Taking applicationsVoice Support·Posted 15h ago
Customer Service Representative – English Voice
TTECVerified company
Mohali, India
Pay
Not listed
Job type
Full-time · On-site
Hours
Flexible
Location
Mohali, India
EnglishEntry level
About the role
A full-time customer service representative role answering incoming calls from healthcare plan members and resolving issues by phone and written channels. The posting is located in Mohali, India, and lists no remote arrangement.
What you'll do
- Answer incoming calls from healthcare plan members
- Understand coverage and healthcare requirements by interacting with members by phone
- Resolve member issues through verbal and written communication
What you'll need
- 1 year of customer service experience
- Proficient in reading, writing, and conversing in US English
- Computer literacy
Skills
Customer serviceVerbal communicationWritten communicationIssue resolutionComputer literacyHealthcare plan support
Benefits
Paid time offTuition reimbursementHealth and wellness incentivesTransportation for night shiftsCareer growthFree courses
About TTEC
TTEC is a global customer experience technology and services company. Its Cairo site (Maadi) hires multilingual customer service and sales representatives in English, French, German, Italian, Spanish, Portuguese and Dutch for European and global clients.
BPO / Customer Experience10001+ employeesHQ: Englewood, Colorado, USA
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