Promenade Group
SaaS company providing ecommerce platforms for small, local businesses.
US51-200 employees people
- Open roles
- 5
- Taking applicants
- Typical pay
- $25/hr
- Across open roles
- Roles posted
- 5
- Latest 8d ago
- On Remote since
- Oct 2026
- Verified employer
Open roles
5 roles taking applicants on Remote
Customer Service Representitive
A full-time remote Tier 1 customer service role supporting BloomNation customers and floral partners by phone and email. Pay is USD 16–20 per hour; the posting does not state a location restriction.
$16–$20/hr
Not stated · 8d ago
Customer Service Team Lead
Promenade is hiring a remote Customer Service Team Lead to oversee eight offshore support representatives and handle complex customer inquiries. The full-time role pays $22–25 per hour and includes performance coaching, process improvement, and cross-department collaboration.
$22–$25/hr
Not stated · 8d ago
Customer Success Associate
Promenade Group is hiring a remote full-time Customer Success Associate to support floral and small-business partners through email, phone, and social media. This entry-level role pays USD 22 per hour and includes health coverage, stock options, and company-provided gear.
$22/hr
Not stated · 8d ago
Customer Success Manager (CSM)
A remote customer success manager role at Promenade/BloomNation owning a book of floral business clients, focused on retention, product adoption and support via email and phone. It offers a fully remote setup with equipment, health coverage and equity, and asks for at least one y
$29–$38.5/hr
Not stated · 8d ago
Customer Success Team Lead
A full-time remote Customer Success Team Lead role overseeing eight offshore support representatives and managing a book of B2B client accounts. It combines email and phone customer support with retention work, issue triage, and process improvement, paying USD 22–31 per hour.
$22–$31/hr
Not stated · 8d ago
About Promenade Group
SaaS company providing ecommerce platforms for small, local businesses.
- Company size
- 51-200 employees people
- Headquarters
- US
Verification
How Remote checks the employers behind its roles
Verified by Remote
Our team checked that Promenade Group is a real employer before showing this badge on its roles.
Verified October 2026
What we checked
- Official websiteThe company has a working website that matches who they say they are
- Job on their own siteThe role is also posted on the company's own careers page or channels
Applying safely
A real employer never does any of these.
- Asks you to pay to apply, train or buy equipment
- Interviews you over chat only, with no video or phone call
- Asks for bank or ID details before you have a signed offer
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