Passport

International shipping and cross-border e-commerce for direct-to-consumer brands.

Logistics & e-commerce

Open roles: 1; Taking applicants
Typical pay: —; Not listed
Roles posted: 1; Latest 13d ago
On Remote since: Oct 2026; Verified employer

Open roles

1 role taking applicants on Remote

Customer Experience Associate

Email and chat support for shoppers tracking international packages from brands like Rhode and GORUCK: trace shipments, resolve delivery concerns and keep customers calm. About 150 tickets a week (up to 250 in peak season). Remote in Egypt; 1+ year customer-facing experience.

Pay not listed

Egypt · 13d ago

Members only

About Passport

Passport helps direct-to-consumer brands sell internationally, with expertise in cross-border shipping. Brands like Carpe, OneSkin, Rhode, GORUCK and Wildflower Cases use its logistics network, Shopify integrations and portal to scale globally. Its customer experience team supports shoppers tracking international orders by email and chat.

passportglobal.com

Industry: Logistics & e-commerce
Hires in: Egypt, Mexico, United States

Verification

How Remote checks the employers behind its roles

Verified by Remote

Our team checked that Passport is a real employer before showing this badge on its roles.

Verified October 2026

What we checked

Official websiteThe company has a working website that matches who they say they are
Job on their own siteThe role is also posted on the company's own careers page or channels

Applying safely

A real employer never does any of these.

Asks you to pay to apply, train or buy equipment
Interviews you over chat only, with no video or phone call
Asks for bank or ID details before you have a signed offer

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