Mercury
Financial technology company offering banking services for startups and businesses.
US1,001-5,000 employees people
- Open roles
- 3
- Taking applicants
- Typical pay
- $39/hr
- Across open roles
- Roles posted
- 4
- Latest 8d ago
- On Remote since
- Oct 2026
- Verified employer
Open roles
3 roles taking applicants on Remote
Customer Support Manager - Risk
Mercury is hiring a Customer Support Manager for its Risk Support team to lead specialists handling risk-related customer interactions and operational tasks. The role focuses on managing a BPO partner, scaling proactive and VIP support programs, and improving processes with AI an
$55.5–$69.5/hr
San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States · 8d ago
Customer Support Specialist
A full-time customer support role answering chat, email, and phone queries for a fintech serving startups, including account requests, card disputes, and product education. It requires at least two years of support experience and availability for one weekend day per five-day shif
$21–$28/hr
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States · 8d ago
Customer Support Specialist - Risk
Customer support role focused on risk-related customer interactions such as account restrictions, closures, and address updates. It is a US-remote or hybrid position at a fintech, requiring fintech or banking customer operations experience and strong written English.
$25.5–$34.5/hr
San Francisco, CA, New York, NY, Portland, OR, or Remote within United States · 8d ago
About Mercury
Financial technology company offering banking services for startups and businesses.
- Company size
- 1,001-5,000 employees people
- Headquarters
- US
Verification
How Remote checks the employers behind its roles
Verified by Remote
Our team checked that Mercury is a real employer before showing this badge on its roles.
Verified October 2026
What we checked
- Official websiteThe company has a working website that matches who they say they are
- Job on their own siteThe role is also posted on the company's own careers page or channels
- Active LinkedIn pageAn established LinkedIn company page with real employees
Past roles
No longer taking applicants, kept for reference
- Closed
Senior Customer Support Service Delivery Program Manager
Full-time · October 2026
Applying safely
A real employer never does any of these.
- Asks you to pay to apply, train or buy equipment
- Interviews you over chat only, with no video or phone call
- Asks for bank or ID details before you have a signed offer
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