Innovative Work Solutions (IWS)

Cairo BPO: contact center, remote teams and back office

BPO / Customer ExperienceCairo, Egypt501-1000 people

Open roles: 3; Taking applicants
Typical pay: —; Not listed
Roles posted: 3; Latest 8d ago
On Remote since: Oct 2026; Verified employer

Open roles

3 roles taking applicants on Remote

Customer Service Agent

On-site customer service agent role in Cairo, Egypt, handling English-language inquiries across channels, resolving complaints, and documenting interactions. It requires prior customer service experience, B2+/C1 English, fixed night-shift availability, and lists pay of 6000 witho

Pay not listed

Cairo, Egypt · 8d ago

Members only

Voice Support · Full-time · Entry level

Customer Support Specialist – English

On-site customer support role in Cairo handling inbound and outbound English phone inquiries and documenting interactions. It requires B2-level English, with prior call center experience preferred but not mandatory.

Pay not listed

Cairo, Egypt · 8d ago

Members only

Voice Support · Full-time · Entry level

Patient Navigator - English Speaker C1

Patient Navigator/Call Center Representative handling outbound patient calls for scheduling, reminders, confirmations, and follow-up. Requires at least six months of customer service and fluent English, with the role based on-site in El Nozha, Cairo.

Pay not listed

El Nozha, Cairo, Egypt · 8d ago

Members only

About Innovative Work Solutions (IWS)

Innovative Work Solutions is a leading provider of professional Outsourcing services, dedicated to empowering businesses with smart, flexible, and dedicated solutions. With a rich history of excellence and a commitment to innovation, we specialize in delivering seamless customer experiences across diverse industries.

innovative-bpo.com LinkedIn

Industry: BPO / Customer Experience
Company size: 501-1000 people
Headquarters: Cairo, Egypt
Hires in: Egypt

Verification

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Verified by Remote

Our team checked that Innovative Work Solutions (IWS) is a real employer before showing this badge on its roles.

Verified October 2026

What we checked

Official websiteThe company has a working website that matches who they say they are
Active LinkedIn pageAn established LinkedIn company page with real employees

Applying safely

A real employer never does any of these.

Asks you to pay to apply, train or buy equipment
Interviews you over chat only, with no video or phone call
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