Foundever

Global customer experience company (formerly Sitel) with English support teams in Cairo.

BPO / customer experience5,000+ people

Open roles
8
Taking applicants
Typical pay
—
Not listed
Roles posted
27
Latest 8d ago
On Remote since
Oct 2026
Verified employer

Open roles

8 roles taking applicants on Remote

Technical Support · Full-time · Senior level

US Telecom SME

A subject matter expert role supporting a US telecom account, resolving advanced technical customer issues and maintaining escalation reports and knowledge base quality. Based on-site in Cairo, it requires English C1, advanced Microsoft Office skills, and flexibility for rotation

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Italian speaking Customer Advisor

Foundever is hiring an Italian-speaking Customer Advisor for its customer support team in Cairo, Egypt. The role involves answering customer enquiries to client standards and learning the client's brand, with fully paid training and a multicultural workplace.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

German speaking Customer Advisor

On-site customer advisor role in Cairo, Egypt, answering customer enquiries to client standards and learning the client's brand. The posting title says German-speaking while the body describes English customer support and requires C1 English; it offers fully paid training and car

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Dutch speaking Customer Advisor

Foundever is hiring Dutch-speaking customer advisors for its Cairo site to handle customer enquiries across chat, email and voice to client standards. The role offers fully paid training and a multicultural office environment, and requires C1-level English.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Entry level

Portuguese Customer Advisor

A full-time Portuguese Customer Advisor role in Cairo, handling customer questions by phone and in writing. It requires fluent Portuguese and advanced English, and is open to local candidates or people willing to relocate to Cairo.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Team Manager- Hospitality

A call-center team manager role in Cairo supervising a hospitality-focused customer experience team, coaching agents and owning client KPIs. It is an on-site supervisory position requiring at least a year of team management and prior hospitality experience.

Pay not listed

Cairo, Egypt · 8d ago

Members only
Voice Support · Full-time · Mid level

Quality Coach / Evaluator (US Experience)

Evaluate and coach customer service agents on a US project at Foundever Cairo: score interactions, give feedback and report script issues, while still taking customer contacts half a day a week. Fluent English and 1+ year as a quality evaluator on a US project.

Pay not listed

Cairo, Egypt · 9d ago

Members only
Voice Support · Full-time · Entry level

English-Speaking Customer Advisor

Join Foundever's English customer support team in Cairo, helping customers of global brands in a multicultural team. C1 English required; on-site in Cairo.

Pay not listed

Cairo, Egypt · 9d ago

Members only

About Foundever

Foundever is a global customer experience company with 170,000 associates supporting 750+ brands in 60+ languages. In Egypt it runs contact centers in Cairo with English and multilingual customer support teams. These roles are on-site.

Industry
BPO / customer experience
Company size
5,000+ people
Hires in
Egypt (on-site), Worldwide

Verification

How Remote checks the employers behind its roles

Verified by Remote

Our team checked that Foundever is a real employer before showing this badge on its roles.

Verified October 2026

What we checked

  • Official websiteThe company has a working website that matches who they say they are
  • Job on their own siteThe role is also posted on the company's own careers page or channels

Past roles

No longer taking applicants, kept for reference

  • Speech & Conversation Analytics Analyst French & English

    Full-time · October 2026

    Closed
  • WF Planner

    Full-time · October 2026

    Closed
  • Team Manager - US / Telecommunication/ Experience

    Full-time · October 2026

    Closed
  • Training Manager - US & Telecom Exp

    Full-time · October 2026

    Closed
  • French Team Manager

    Full-time · October 2026

    Closed
  • Quality Coach / Evaluator - Luxor Based

    Full-time · October 2026

    Closed
  • English speaking Customer Advisor

    Full-time · October 2026

    Closed
  • Team Manager - Luxor

    Full-time · October 2026

    Closed
  • German Language Trainer

    Full-time · October 2026

    Closed
  • Real Time Analyst

    Full-time · October 2026

    Closed
  • Quality Supervisor

    Full-time · October 2026

    Closed
  • German Team Manager

    Full-time · October 2026

    Closed

Applying safely

A real employer never does any of these.

  • Asks you to pay to apply, train or buy equipment
  • Interviews you over chat only, with no video or phone call
  • Asks for bank or ID details before you have a signed offer
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